Association of British InsurersClaimsCrimeInsuranceInsurance AnnouncementsInsurance ClaimsLawVehicle Crime & Fraud AXA urges automakers to “up their game” amid rising motor theft claims, Motorclaimguru Urges Insurers to stop profiteering from Selling the salvage that drives the theft. With motor theft payouts in the UK up more than 20% in the first quarter…Tim Kelly29th August 2019
Claimscredit hire casesFinancial Conduct Authority?regulatoryInjury ClaimsInsurance ClaimsLawNon-Fault AccidentsRegulationsVehicle ClaimsWhiplash Claims #Financial promotions, and communications with customers if you are a Claims Management Company or Accident Management Company. #claimsmanagement #CMOB Tim Kelly28th August 2019
Association of British InsurersClaimsFinancial Conduct Authority?regulatoryFinancial Ombudsman FindingsInsuranceInsurance AnnouncementsInsurance NewsRegulationsRepair CostsVehicle Claims Can you make an #insurer change the #categorisation of your #total loss? Yes you can! #FOS decision on #Directline Horrendous misstreatment my #Customer. Directlines's horrendous treatment of Customer To provide a back story so that the reader can…Tim Kelly15th August 2019
ClaimstechnologyVehicle Claims #A.I. vehicle inspector #UVeye: Volvo, Toyota, insurer investments part of $31M round By John Huetter on July 22, 2019 Announcements | Business Practices | Insurance | Market Trends | Repair Operations | Technology Article is care of www.repairerdrivennews.com Artificial intelligence…Tim Kelly23rd July 2019
ClaimsInsuranceInsurance ClaimsInsurance NewsVehicle Claims Top 5 exhibits Cited of Poor #Insurance claims handling 47% Process took too long 46% Poor customer service 23% Unsatisfactory total vehicle loss settlement 19% Poor repairs process Tim Kelly19th July 2019
Association of British InsurersClaimsDataInsurance ClaimsInsurance NewsVehicle Claims Audatex’s recent survey of over 3,000 people 41% have lost complete trust in their insurer due to a lack of clarity during a claim; a disastrous statistic for policyholder attraction and retention.Care of Audatex Solera Tim Kelly19th July 2019
ClaimsDataInsuranceInsurance Claims Whats next in the progression of #Motorinsuranceclaim Care of Solera Audatex, Two thirds of policyholders want a motor claims system that is both easy to use (68%) and quick to complete (66%) Tim Kelly19th July 2019
ClaimsInsurance Claimstechnology #Motor #Insurance #claims in the age of the #Consumer Care of Audatex Solera, 46%blame Poor customer service for bad claims experience Tim Kelly19th July 2019
ClaimsDatatechnology In depth Accident Analysis for UK and #Europe Despite a three-fold increase in traffic, road safety in Europe has improved significantly in the last 30 years Tim Kelly18th July 2019
Association of British InsurersClaimsInsuranceInsurance ClaimsInsurance NewsLawVehicle Claims A recent decision of the Court of Justice of the European Union holds that fire damage, caused by a car catching fire more than 24 hours after it has been parked in a garage, was “use of a vehicle” OPINION OF ADVOCATE GENERAL BOT delivered on 28 February 2019 (1) Case C‑100/18 Línea Directa Aseguradora, S.A.…Tim Kelly17th July 2019