Body RepairsClaimsEthics in insuranceFinancial Conduct Authority?regulatoryInsuranceInsurance ClaimsLawRegulationsVehicle Claims Are you a Bodyshop Sick of insurers deleting Items from your Audatex Assessment? #FREERESOURCE for you all. #FCA #regulations #TCF #ROADTRAFFICACT Assessment notes to Insurers Tim Kelly5th September 2019
Body RepairsEthics in insuranceInsurance ClaimsRepair CostsVehicle Claims Creating efficiency and step change to the model using Second hand parts – Adam Murray, AVIVA’s Motor Technical Manager. #insurers want to use second hand parts repairing cars, is it with your consent? Adam Murray, Aviva’s Motor Technical Manager ATF Professional had an opportunity to talk with Adam Murray,…Tim Kelly4th September 2019
Association of British InsurersEthics in insuranceInsuranceInsurance ClaimsInsurance NewsLawRegulations Will the ‘best interests of the customer’ sink some sector business models? #customercome first. Many thanks to https://www.linkedin.com/in/duncan-minty-17b1a419/ for the use of this article ‘Acting in the best interests of each client’. It’s a phrase that should be familiar…Tim Kelly4th September 2019
Body RepairsClaimscredit hire casesFinancial Conduct Authority?regulatoryInjury ClaimsInsuranceInsurance ClaimsLawNon-Fault AccidentsRegulationsRepair CostsVehicle ClaimsWhiplash Claims The Financial Guidance and Claims Act 2018 PART 2 Claims Management Services Transfer of regulation of claims management services to FCA 27.Transfer to FCA of regulation of claims management services Tim Kelly3rd September 2019
Association of British InsurersClaimsCrimeInsuranceInsurance AnnouncementsInsurance ClaimsLawVehicle Crime & Fraud AXA urges automakers to “up their game” amid rising motor theft claims, Motorclaimguru Urges Insurers to stop profiteering from Selling the salvage that drives the theft. With motor theft payouts in the UK up more than 20% in the first quarter…Tim Kelly29th August 2019
Claimscredit hire casesFinancial Conduct Authority?regulatoryInjury ClaimsInsurance ClaimsLawNon-Fault AccidentsRegulationsVehicle ClaimsWhiplash Claims #Financial promotions, and communications with customers if you are a Claims Management Company or Accident Management Company. #claimsmanagement #CMOB Tim Kelly28th August 2019
Financial Conduct Authority?regulatoryInsurance ClaimsRegulations Claims management conduct of Business source book. #claimsmanagement #regulated activities #promotional material #regulated sales advice Tim Kelly28th August 2019
ClaimsInsuranceInsurance ClaimsInsurance NewsVehicle Claims Top 5 exhibits Cited of Poor #Insurance claims handling 47% Process took too long 46% Poor customer service 23% Unsatisfactory total vehicle loss settlement 19% Poor repairs process Tim Kelly19th July 2019
Association of British InsurersClaimsDataInsurance ClaimsInsurance NewsVehicle Claims Audatex’s recent survey of over 3,000 people 41% have lost complete trust in their insurer due to a lack of clarity during a claim; a disastrous statistic for policyholder attraction and retention.Care of Audatex Solera Tim Kelly19th July 2019
ClaimsDataInsuranceInsurance Claims Whats next in the progression of #Motorinsuranceclaim Care of Solera Audatex, Two thirds of policyholders want a motor claims system that is both easy to use (68%) and quick to complete (66%) Tim Kelly19th July 2019