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#DVLA car tax issues ,this is mental!

By 7th January 2016 No Comments
http://www.honestjohn.co.uk/askhj/answer/62005/dvla-car-tax-cock-ups
Your readers should be aware of a crazy result of the change to the road fund license that could have nasty implications. In mid June I bought a Honda Jazz from a motor auction. The car was on a SORN with a full 12 months MOT. I agree with you it is great car. I insured and taxed it on-line the same night and also sent off the documents to DVLA to register the change of keeper. I collected the car from the auction site the next day secure in the fact that all documentation was in order. Today I received notification in the post from DVLA that I have not taxed the car since purchase. This despite having received an email from DVLA confirming my payment.

I contacted DVLA and was informed that they could see the record of payment but that the database showed the car as being untaxed. They promised to investigate and phoned back a few minutes later to say that the processing of the registration document had triggered a repayment of the tax I had just paid. They did say that the records had now been manually updated and I should destroy the repayment cheque that could be in the post to me. I have driven almost 1000 miles over the last 3-4 weeks, a good percentage on motorways with automated camera systems. I now await the arrival of fixed penalty tickets for driving an untaxed vehicle. When will DVLA get their act together and produce a system which is fit for purpose. I am sure that this must have happened to many other people before now.Asked on 10 July 2015 by Malcolm Rook

That is nuts, and a consequence of interfering with a system that was understood and which worked. Another consequence is that, if you change address the system can register this as a change of keeper and readers who notified DVLA of a change of address have since been fined for failing to re-tax their car after a change of keeper.
Honest John

Tim Kelly

Tim Kelly

Tim is a highly qualified Independent Engineer with over 20 years experience as an Engineering Assessor of damaged vehicles.

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