I contacted DVLA and was informed that they could see the record of payment but that the database showed the car as being untaxed. They promised to investigate and phoned back a few minutes later to say that the processing of the registration document had triggered a repayment of the tax I had just paid. They did say that the records had now been manually updated and I should destroy the repayment cheque that could be in the post to me. I have driven almost 1000 miles over the last 3-4 weeks, a good percentage on motorways with automated camera systems. I now await the arrival of fixed penalty tickets for driving an untaxed vehicle. When will DVLA get their act together and produce a system which is fit for purpose. I am sure that this must have happened to many other people before now.Asked on 10 July 2015 by Malcolm Rook
That is nuts, and a consequence of interfering with a system that was understood and which worked. Another consequence is that, if you change address the system can register this as a change of keeper and readers who notified DVLA of a change of address have since been fined for failing to re-tax their car after a change of keeper.