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Think #Insurance /#insurers play fair? Motorclaimguru re-address’s the balance & Gets a “Cracking #Result” again #Ageas insurance and gets a £11200 increase in settlement. Not happy with your total loss value?

By 14th May 2020 No Comments
Motorclaimguru take on Ageas and wins a £11200 increase at the fos


This incident was a “non fault ” incident where the consumer claimed through his own insurer AGEAS insurance. They sought to deny his lawful entitlement and “defraud” him of this in “possible” breaches of the Financial Service and Markets Act 2000 under ICOBS 8.3.3. AND ICOBS 2.5.1 , RPPD and PRIN.

Rather than act “reasonably” or fulfil their statutory obligations under PRIN  and the above, chose to ignore it. They treated their customer horrendously, this was primarily through pure arrogance of the engineering department.


Tim Kelly

Tim Kelly

Tim is a highly qualified Independent Engineer with over 20 years experience as an Engineering Assessor of damaged vehicles.